Survey Knowledge Management Systems
SKMS 1999: An Empiricl Study
中文摘要
本項研究的目的,在於從知識產生的程序,研討開發「調查決策資訊系統」的理論與方法,尤其強調探討從本土經驗所發現的問題。
資訊系統的發展不僅應考量單純技術問題,更應比較作業過程中,國內外在人文社會方面的差異,系統發展不僅是「橫的移植」,更應具備主動、積極、因應地域特性調整而後輸出的意義,進一步達成整體資訊自動收集與多元應用的決策環境。
本項研究便擬從這個角度,建立具備當前文化特色的調查決策資訊系統,包括以下5部分:
1. 計畫管理系統
2. 電話抽樣決策系統
3. 命題與問卷設計決策系統
4. 電話訪問管理系統
5. 資料分析與決策支援系統
關鍵詞:調查、本土化、決策支援系統、群體網路系統
ABSTRACT
This research project attempts to discover the theories and methods of developing "Survey & Decision Support Systems (SDSS) " based on the "adaptive localization" perspective.
Developing information systems is not only problems of technology, but also comparative concerns of social and cultural factors, which was referred as " adaptive localization " perspective. This perspective would develop a decision environment of total automatic information collection for multiple applications.
The SDSS defined by the research consists of 5 parts:
1. Project Management System.
2. Telephone Sampling Decision Support System.
3. Measurement and Questionnaires Designing Support System.
4. Online Telephone Interviewing Management System.
5. Data analysis and Decision Support System.
KEYWORDS: SURVEY, LOCALIZATION, DECISION SUPPORT SYSTEMS, GROUP WARE
