Management Systems:
An Environment for Social Sciences Research
Sean TX Wu
Abstract
Social researches such as on public policy, management strategy, marketing analysis, organizational behavior etc. heavily rely on survey while the opinion on the data quality of survey varies.
Therefore, the specific objectives of this paper are:
1.Investigating, integrating, and initiating a total solution for survey management based on the related knowledge and requirements of methodological correctness, socio-cultural fit, and user friendliness.
2.Developing, analyzing and designing the new 'Survey Knowledge Management Systems (SKMS)' to build up a scientific setting and ensure the data gathering process in response to the continuously growing demand of various survey researches. SKMS will improve the former Computer-Assisted Telephone Interviewing (CATI) and Computer-Assisted Survey Information Collection (CASIC).
3.Constructing and contributing brand new ideas about sampling precision rates that could be measured, controlled and reported by the SKMS.
The SKMS consist of 4 systems:
1.Sampling Management System: to design sampling methods, sample sizes, to select eligible respondents, especially, with unknown or incomplete sample frame.
2.Measuring and Questionnaires Designing Support System: to organize the structure flexibly, to manage the psychometric scale database, to guide an auto purifying measurement procedure.
3.Group Interviewing Management System: to support, and monitor online or offline or mobile interviewing groups.
4.Data Analysis and Decision Support System: to examine sampling precision and data quality, to provide weighting skills and intensive statistical interpretation with user friendly processes.
The SKMS also consolidate the behavioral functions as follow:
1.Changing Parameters Base Management: to maintain an integrated database and model base that is deduced from distributed survey data with changing parameters.
2.Cross-cultural Templates Base Management: to collect homogeneous data by different survey templates and measuring skills that are necessary in different cultures.
3.User Dialogues Management: to develop interactive user interfaces and survey designing wizards for uses who do not have the expertise in methodology.
The developing of SKMS and the collecting of parameters of the knowledge were based on a 20-year series of empirical survey researches.
